Stay Safe With The TBCSA Protocols

As the world continues to grapple with the outbreak of the Coronavirus, the pandemic has also had a profound impact on the tourism sector.

The South African tourism and hospitality industry has since developed comprehensive protocols to ensure the continued operation of all types of tourism businesses and facilities in times of the pandemic.

These official protocols guide tourism businesses to operate in a safe environment for employees, suppliers and tourists alike visiting and utilising tourism facilities and establishments. 

Aligned to the latest regulations and directions, and benchmarked against international best practice, these protocols have been approved by an epidemiologist.

Based on the comprehensive nature and strength of these protocols, the World Travel and Tourism Council’s (WTTC) Global Safety Stamp of Approval was issued to South Africa as a safe destination and the TBCSA was given issuing rights to the WTTC Safe Travels stamp in South Africa.

A free Travel Safe – Eat Safe certification programme has been developed for South African businesses to adopt the protocols. It encompasses a centralised registration system and app as well as comprehensive training for businesses and staff.

The Protocols remain a live document, adjusted continuously in line with the risk-adjusted economic activity allowed, the pandemic status and published regulations and directions.

Download the latest version of TBCSA Industry Protocols here:

The TBCSA also developed an App in partnership with Bidfood to offer businesses an international recognised Travel Safe – Eat Safe certificate of compliance. 

To access the App and certification, register your business here:

The ECPTA reiterates the importance of following these protocols during the pandemic and encourages all businesses to follow the correct precautionary measures to help stop the spread of the virus.